The Norwegian Consumer Commission (NCC) has filed a formal complaint against Valve, Sony, Nintendo, and EA for breach of EU consumer law regarding the right of withdrawal.
Europe's consumer legislation offers customers a 14-day window following any purchase, to change their mind and receive a refund on return. The complaint states that the four companies are in breach of the legislation, saying that Nintendo "is in breach of the right of withdrawal by not accepting cancellations of pre-orders before the launch date," while EA, Valve, and Sony "are in breach of the right of withdrawal by not getting express consent from the consumer and his acknowledgement that he thereby loses his right of withdrawal".
from IGN Entertainment Articles https://ift.tt/2KiLI9W
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